Are you a dynamic leader with a passion for logistics and team management? Join us as a Transport Shift Manager and take charge of our operations, ensuring smooth and efficient transport processes. If you're ready to make a significant impact, lead a dedicated team, and drive operational success, don't miss out and apply today!
Responsibilities
* Promoting a culture of safety within the team, ensuring compliance with safety procedures, and investigating any incidents.
* Leading and supervising a team of drivers during their assigned shift, including performance reviews, coaching, and addressing any issues.
* Optimising routes where needed, scheduling deliveries, and ensuring timely departures to meet customer deadlines.
* Monitoring driver hours, vehicle maintenance, and adherence to relevant transport regulations (e.g., "Driver Working Time Directives").
* Tracking key performance indicators (KPIs) such as delivery times, vehicle utilisation, and fuel consumption to identify areas for improvement.
* Plan, manage and control labour usage to achieve budget productivity levels and financial spend.
* Manage the holiday calendar, process holiday requests and ensure driver resource levels match customer volume requirements.
* Responding to unexpected situations like traffic delays, vehicle breakdowns, or customer issues, making necessary adjustments to maintain service levels.
* Maintaining clear communication with drivers, clerks, customers, and other departments regarding updates and potential issues.
* Preparing shift reports detailing operational performance, highlighting any critical issues, and proposing solutions.
Core Competencies
* Follows safety practices and compliance policies
* Uses time wisely and gets things done
* Meets or exceeds deadlines
* Takes responsibility for own actions
* Service Orientation
o Supports the company's mission, vision and values
o Meets or exceeds customer needs
o Responds to requests in a timely manner
o Takes initiative to meet customers' needs
* Resourcefulness
o Uses materials, processes and tools efficiently
o Takes initiative to solve problems
o Does the most important work first
o Gets things done while still upholding ethics, integrity, compliance and company values
* Teamwork
o Works with others to get things done
o Openly shares feedback and information that helps the team
o Treats others with respect
o Is approachable to others
o Listens so others feel heard
o Develops relationships built on trust
* Adaptability
o Accepts and adapts to changes
o Learns new skills to meet new needs of the business
o Suggests changes and improvements
* Quality Work Output
Profile
* Excellent interpersonal skills and leadership qualities: The ability to motivate and manage a large team.
* Logistics knowledge: Thorough understanding of transport operations, including route planning, vehicle management, and industry regulations.
* Communication skills: Excellent verbal and written communication to interact with drivers, customers, and other stakeholders.
* Decision-making skills: Ability to make quick and informed decisions under pressure.
* Previous experience managing teams in a similar FMCG operation, including experience of unionised environments.
* Exceptionally high levels of health and safety standards and food quality and integrity.
* Ability to be flexible and adapt to changes to meet the demands of the business and those placed on MBUK by our customer.
* A team player, who works effectively and proactively with the team, building positive working relationships.
* Able to organise and prioritise workloads in a high pressured environment.
* Good communication skills, with the ability to deal with individuals at all levels either internally or externally.
* Innovative, forward thinking, able to think 'outside the box' and generate new opportunities for improvement.
* Understanding of Lean principles with the ability to co-ordinate required inputs to meet MB Global benchmark requirements.
Technical Competencies
* Experience of scheduling systems (Paragon).
* AS400/ JD EDWARDS.
* Aware of all current and pending industry legislation and developments.
* CPC preferred but not essential.
* Good level of computer literacy including Microsoft Office.
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