Harris Hill is delighted to be working with a well-known national organisation to recruit a Volunteer Programme Manager to lead their Volunteer Leader department. This is a fantastic opportunity to support and shape a team of over 300 volunteer tour leaders, while managing a small in-house team and playing a key role on the Senior Management Team.
The following information provides an overview of the skills, qualities, and qualifications needed for this role.
Salary : Circa £55,000
Location: Hertfordshire (3 days office-based, 2 from home)
Key Responsibilities:
Lead volunteer recruitment campaigns and onboarding processes
Oversee volunteer training and ongoing development
Manage a team of three staff and set departmental objectives
Allocate leaders to tours, ensuring the right match of skills and availability
Maintain strong volunteer engagement through effective communication and support
Represent the department in crisis planning, operational meetings, and strategic forums
Ensure all leader documentation, systems and resources are up to date and efficient
About You:
Experienced in managing volunteers and/or volunteer programmes
A confident people manager with great communication skills
Strategic, well-organised and calm under pressure
Ideally with a passion for walking, travel, or outdoor leadership
This is a key role in a values-driven organisation delivering enriching experiences across the UK. You’ll need a collaborative approach, a strong service mindset, and a genuine interest in people and community.
For more information please submit your CV to .
Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.