Overview
Join to apply for the Modern Management Consultant - Digital Experience role at Computacenter.
Life on the team: Computacenter’s Workplace Practice transforms the digital employee experience for leading organisations. As a Modern Management Consultant, you’ll be part of our End User Computing (EUC) team, specialising in digital experience and modern management technologies that empower productivity, security, and efficiency. This is a highly client-facing role where you’ll shape large-scale solutions, drive analytics-led improvements, and act as a trusted advisor to customers.
What you’ll do and what you can expect: you’ll collaborate with colleagues, lead customer engagements, and influence how digital workplace strategies are delivered — while growing your own skills in a fast-moving and innovative field.
Responsibilities
* Design, implement, and configure modern management solutions at enterprise scale
* Use end-user analytics to monitor performance and drive improvements in customer estates (DEX scores, sentiment, and user cases)
* Lead conversations with stakeholders, ensuring the user experience remains at the heart of every solution
* Contribute to governance, service reporting, customer reviews, and the resolution of escalations
* Recommend and deliver automations, remote actions, and root-cause fixes where appropriate
* Provide technical leadership, guiding colleagues and service partners towards continuous improvement
* Stay ahead of industry trends, certifications, and emerging technologies to deliver best-in-class consultancy
* Share lessons learned and opportunities for value creation across Computacenter accounts
Qualifications
* What you’ll need
o Strong experience with modern endpoint technologies: Windows 11, Entra ID, Configuration Manager, Conditional Access, WDAC, Apple Business Manager, Knox Mobile Enrollment
o Expertise in end-user analytics tools such as Systrack or Nexthink
o Proven knowledge of Autopilot and image creation processes (task sequences)
o Experience working with XLAs and measuring end-user sentiment and performance
o Strong scripting skills (e.g., PowerShell) for automation and customisation
o Excellent communication, presentation, and customer engagement skills
o Ability to work independently, manage multiple tasks, and solve problems effectively
o Strong stakeholder management and project delivery skills
* Desired skills
o Knowledge of Microsoft Defender XDR suite (Defender for Endpoint, Defender for Identity)
o Experience with other MDM technologies (SOTI, Workspace ONE, Samsung Knox, Good)
o Understanding of directory and network services
Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Information Technology and Consulting
Help shape the future of modern workplace experiences. Apply today and bring your expertise in digital experience and modern management to Computacenter.
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