Job overview
This is a great volunteering admin role joining our Volunteer Service. You will be supporting the gathering, collation and promotion of feedback via the phone and emails.
We have a statutory duty to gather data about our volunteers and their activity which is submitted to NHS England. You will be helping the team to gather the data.
Main duties of the job
This role is intended to support our volunteer team and enhance the service they offer.
Please see below what you may be involved in with this role:
· Contact volunteers to capture and record their feedback on various aspects of their volunteering.
· Contact volunteer supervisors to capture and record their feedback on various aspects of volunteering.
· Support information/data collections.
· Research volunteer roles within other organisations.
· Support the admin function of the service.
· Support volunteer interviews.
DBS Level for this role is: Standard
The knowledge, skills and attributes required for the role
* To be friendly, enthusiastic and reliable.
* Good computer skills.
* Good communication skills, verbal and written.
* Excellent understanding of confidentiality.
* Experience of working in an office environment.
* Lived or living experience of mental health service will be seen as an advantage
What we hope you gain from the role
* Our thanks and appreciation
* New skills and knowledge
* Satisfaction from helping others
Interviews for this role will be held on:
* Tuesday 2nd September 2025
* at Pennine Care NHS Foundation Trust HQ, 225 Old Street, Ashton-Under-Lyne, OL6 7SR
* Please ensure you are available on this date
Working for our organisation
Pennine Care NHS Foundation Trust
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our #PennineCarePeople and do everything we can to make sure we are a great place to work.
We want our volunteers to reflect the diversity of the people we support, and we encourage and welcome applications from people across all our communities.
Volunteer Recruitment
Applying to become a volunteer may seem a little daunting for some people however, the volunteer service is here to guide and support you through the process.
Please be aware that due to the robust process, recruitment can sometimes take a few weeks.
Throughout the process you will have informal meetings with us and the service where you will be volunteering. In addition to this we will require you to:
* Complete an identity (ID)
* Complete a Disclosure and Barring Service* (DBS) Check,
* Complete an Occupational health assessment
* Give details for two references
* Complete relevant training.
*Disclosure and Barring Service (DBS) Check
DBS checks for volunteers are free and the level of check is dependent on the role you are undertaking.
We encourage applicants to join the DBS Update Service which is also free for volunteers. You can find information on the DBS Update Service here: www.gov.uk/dbs-update-service
We look forward to you joining us and making a difference.
Person specification
Desirable
Essential criteria
* Demonstrate you are friendly, enthusiastic and reliable
* Good computer skills.
* Good communication skills, verbal and written.
* Excellent understanding of confidentiality and how to maintain it.
* Experience of working in an office environment.
* Having lived or living experience of mental health service will be seen as an advantage