Overview
An exciting opportunity has arisen for a Band 5 Cryo-Storage Manager in the Assisted Conception Unit. We are looking for an enthusiastic, hardworking individual who enjoys working in a fast-paced environment. The role requires leadership, excellent organisational skills, and the ability to problem-solve and redesign workflows in a high-volume, highly regulated environment. The post holder will work closely with the Embryology Team, Quality Manager, Head of Service, Person Responsible, and Senior Management Team to ensure the Unit maintains compliant, auditable storage records at all times. Exceptional attention to detail, reliability, and accuracy are essential, given the legal and regulatory importance of consent and storage documentation under the Human Fertilisation & Embryology Authority (HFEA) Code of Practice. We are a supportive and caring multi-disciplinary team and encourage staff development both personally and professionally. This is an exciting and challenging role with an opportunity to make a direct positive impact on patient experience within the Trust.
We encourage applicants to use the supporting information section of the application form to demonstrate they meet the person specification, using specific examples.
The post holder is expected to exercise analytical and judgemental skills involving interpretation and comparison of complex information from multiple sources, including reviewing and reconciling data from electronic systems, paper records, consent documentation, and SOPs to identify discrepancies, incomplete information, or potential non-compliance.
The role includes providing task-specific training, guidance, and acting as a first point of contact for queries and escalation of issues, and supporting competency development for defined administrative processes. The post holder will exercise delegated operational oversight essential for safe and effective service delivery in a highly regulated clinical environment.
The post holder will work closely with the Storage Administration Manager, Service Manager, Embryology Team, and Quality Management Team to ensure data accuracy, traceability, and compliance within all storage-related administrative processes.
General Responsibilities
* Direct line management of administrative staff
* Supporting the Service Manager
* Leading on training and development of other HR-related queries i.e. PDRs, compliance
* Reporting and managing performance, annual leave, and sickness
* Participation in service improvement, review and update SOP/process guides where appropriate
Evelina London is part of Guy's and St Thomas' NHS Foundation Trust and we are responsible for providing services for women and children. With over 3,000 dedicated staff, and led by an Executive Team and Board, we have significant devolved autonomy to focus operationally and strategically upon the needs of our patients. We also benefit from being part of a large and successful NHS foundation trust, whose values we share. We have an ambitious strategic development programme, with backing from Guy’s and St Thomas’. Every year, the number of women, children and young people Evelina London cares for, in hospital and in the community, continues to grow. We provide comprehensive health services from pre-conception, before birth, throughout childhood and into adult life. Evelina London is here for children, young people and women from London to South East England, and provides specialist care for families around the UK and across the world. As the only NHS Trust in London with women’s and specialist children’s services on one site we have unique opportunities to provide excellent, high-quality, integrated care for mothers, babies and children.
Department Information
The Assisted Conception Unit sees people with fertility problems who want to be able to conceive. We are a team of consultants, resident doctors, nurses, embryologists, managers and administrators. We deliver fertility treatments via the NHS and also offer private treatment options.
For further details / informal visits contact: Name: Barbara Slabihoudkova Job title: Service Manager Email address: b.slabihoudkova@nhs.net
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