Overview
NoteMachine UK Ltd - A Brink's Company is hiring a Field Service Engineer - Blackpool. Location: Field-based. Shifts: 4 Days On / 4 Days Off | 09:00 - 20:30. Salary: Competitive starting + Up To £1,000 Onboarding Bonus + Bonuses.
Company: NoteMachine (A BRINK's Company) | Shifts: 4 Days On / 4 Days Off | 09:00 - 20:30
As a Field Engineer at NoteMachine, you will be a key player in the future of cash access. Join us to grow your engineering career with real rewards and opportunities as part of Brink's, a global leader in the industry.
Who we are
We're NoteMachine, one of Europe's top ATM providers — moving over £10 billion in cash annually, with over 14,000 machines in our ATM network, covering all of the UK. We work with national retailers, leisure venues, and local businesses to deliver smart, secure, and seamless cash access. We're part of the global BRINK's network — operating in 100+ countries with 59,000+ employees, offering opportunities to work within an international company while staying agile and fast-moving.
The opportunity
As we continue to expand our national engineering base, we are looking for a Field Service Engineer who is hands-on, people-savvy, and ready to tackle real-world tech challenges across our ATM network. Whether you're experienced with ATMs or skilled in electro-mechanical repair, if you're a sharp problem solver, solution finder, a master on the tools, and great with customers, this role could be the perfect fit.
What you'll do
* Perform second-line break-fix and preventive maintenance on our range of ATMs, including Triton, Wincor, and NCR machines.
* Collaborate with customers to identify and resolve technical issues to fit service requirements and enable on-time in-full machine provision.
* Provide excellent customer service, ensuring that all customers and stakeholders are treated with respect and professionalism.
* Accurately document all service transactions and keep detailed records of repairs or replacements performed.
* Stay up-to-date with the latest product knowledge and industry trends through ongoing training and professional development.
* Conduct quality control checks to ensure repairs and replacements meet company standards.
What you'll need
* Field Service Engineering experience with electro-mechanical systems.
* ATM experience is ideal but not essential.
* A drive to deliver on daily calls and fix things right first time.
* A valid UK driving licence (max 6 points).
* A methodical, problem-solving mindset.
* Willingness to travel and work weekends/holidays on rotation.
* No live or spent IVAs, or bankruptcies in the last 10 years.
If this sounds exciting to you, apply today if you think you have what it takes to be part of our dedicated global team.
Seniority level
* Entry level
Employment type
* Full-time
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