Store Manager - Full Time - Sweaty Betty
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Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. We advance brands including Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our mission is to empower, engage and inspire our consumers – every step of the way.
Our Store Managers are incredible, inspiring and innovative retail leaders. With a true love for sales and product, you will join a network of amazing individuals. They are committed to achieving the best for both our brand and our people and bringing our values to life every day. We are looking for highly motivated and enthusiastic leaders who are driven to deliver results and achieve targets. Recruiting, hiring and developing a cohesive team of highly motivated and engaged individuals will be an integral part of the role, alongside maintaining an exceptional selling culture where customer service is at the heart of everything we do.
Key Responsibilities
* Be a role model – motivate and engage your team to bring the brand values to life every day, always promoting an inclusive and positive working atmosphere underpinned by celebrating success.
* Own all sales and profit results, driving cost management of all aspects outlined in the P&L reporting, including payroll management, sales and KPIs.
* Deliver outstanding service to all customers, demonstrating role‑model behaviours for the entire team.
* Communicate efficiently, both on the floor and behind the scenes; develop and maintain relationships across the business, with customers, and with community partners.
* Foster a supportive, productive and inclusive environment that promotes teamwork and accountability.
* Ensure policies, operational standards and procedures are communicated, understood and implemented, including security, people, health & safety and stock management.
* Identify innovative and creative methods to consistently go above and beyond when it comes to boosting customer loyalty and driving the brand locally within the community.
* Prioritise your team and create a supportive environment.
* Partner with the wider business to ensure prompt stock placement and take responsibility for the smooth running of the store overall.
* Manage change in the store and engage your team to adhere to new ways of working within the brand.
* Create amazing customer experiences through authentic, memorable service.
Qualifications
* Experience in a management role in a fast‑paced, client‑focused retail environment.
* Commercial approach with a proven sales background and a history of setting and delivering store KPIs.
* Flexible and adaptable; comfortable working in a fast‑paced environment.
* Flexible schedule and availability to work mornings, evenings, weekends and holidays.
* Passion for our brands and the lifestyle they represent.
* Ability to work under pressure and manage multiple tasks simultaneously.
* Proficient in POS systems.
* Budget management experience, including payroll and expenses.
* Exceptional customer service and team management skills, with a proven track record of developing others.
* Interest in and awareness of market trends in the retail industry.
* Ability to work under pressure and manage multiple tasks simultaneously.
Working Conditions
* Retail environment.
The Extras
* Generous clothing allowance
* Excellent training & development opportunities
* Quarterly bonuses
* 60% off all Sweaty Betty merchandise
* 25 days holiday (pro‑rated if working part‑time)
* Refer a Friend bonus scheme
* Season Ticket Loan
* Access to Retail Trust – advice & support tool
* Dedicated budget to attend fitness classes (per store)
* Access to sample sales
* Health Cash Plan benefit with Medicash available to all Sweaty Betty UK employees (following successfully passing probation)
* Enhanced Family Leave policy
Our DEI Commitment
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the lasting changes necessary. We care about our people, our community and the world.
We want to stand up for what we believe in and give our people a platform to use their voice. We actively listen and learn from what people say. This involves focusing on learning, development and progression across the business. We are committed to equal employment opportunities and considering all applicants for jobs. We are working harder to make our job advertising more inclusive.
Our DEI mission is to embed diversity, equity and inclusion at the heart of our business, create a culture of belonging that empowers everyone to be their best authentic self, celebrate different perspectives and continuously learn, develop and challenge ourselves and our partners. We are committed to working across our business and with our DEI committee and DEI Collective to be champions, allies and inclusive, always.
Job Details
* Seniority level: Mid‑Senior level
* Employment type: Full‑time
* Job function: Sales and Business Development
* Industry: Retail
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