Assistant Sales Manager - Mercedes-Benz of Epsom
An opportunity has arisen to join us as an Assistant Sales Manager at Mercedes-Benz of Epsom. The main purpose is to assist the General Sales Manager in developing a Retail Used Car Sales strategy for the site.
Main Duties and Responsibilities:·
* To continually review the financial situation, examining all accounts, daily and weekly operating controls and dealer composite figures and franchise/industry KPI's, taking corrective measures and actions as deemed necessary.
* Management of branch demonstrators to satisfy customer requirements and optimise company financial opportunity/minimise exposure.
* Plan, organise, direct, coach, lead and motivate the Sales Team taking steps to create a professional and customer focussed environment.
* Look at Lost Sale opportunities with GSM and New Car ASM to maximise opportunities
* Ensure the used vehicle display is presented professionally in line with Mercedes-Benz guidelines using the approved appraisal system.
* Respond promptly to any customer complaints and ensure timely and correct resolution, each complaint should be logged in the departmental complaint log.
* Maintain effective control of expenses in line with budget objectives.
* To ensure all reports are completed in an accurate and timely manner including company DOCs.
* To control preparation costs and standards by working closely with the After Sales Manager.
* To regularly monitor the length of time vehicles, remain at the dealership and associated costs, and prices adjusted accordingly.
* Manage overage stock to within company guidelines.
* Deliver planned F&I penetration and income.
* Agreed sales targets are monitored with everyone involved on a regular reviewed basis and performance aligned.
* Ensure sales training needs are met efficiently and are in line with operational requirements.
* Maintain Company standards and controls.
* Completion of Sales Executive reviews to ensure performance is being managed, monitored in line with company targets.
You will require –: a high level of attention to detail; a passion for customer satisfaction; FCA accredited: knowledge of finance and related systems; knowledge of insurance products; Understanding of car valuations and advanced negotiation skills
The showroom is open from Monday to Friday, 08:30 – 17:00 Saturday and 10:00 – 16:00 Sunday.
Weekend work on a rota basis will be required; however, a 5-day week will be worked.
Total 42.5 hours per week.
A Company car will be provided as part of the remuneration package.
Job Types: Full-time, Permanent
Pay: Up to £70,000.00 per year
Benefits:
* Company car
* Company events
* Company pension
* Cycle to work scheme
* Employee discount
* Life insurance
* On-site parking
* Referral programme
* Sick pay
* Store discount
Experience:
* car sales management: 1 year (preferred)
Licence/Certification:
* Driving Licence (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person