Are you highly analytical and enjoy using data to improve business performance?
Do you have strong Excel skills and enjoy turning numbers into insights that help drive decisions?
Are you looking for a role where you can work closely with senior leadership and have a real impact on how an eCommerce business grows?
If you want to work in a fast-moving, data-driven business, this Operations Analyst role could be the perfect fit!
As an Operations Analyst, your responsibilities will include…
* Managing and maintaining accurate product, stock, and pricing data across systems and spreadsheets
* Creating and maintaining dashboards and reports covering sales, margins, stock health, and operational performance
* Analysing trends, anomalies, and underperforming SKUs to produce actionable insights
* Supporting demand forecasting and stock planning using Excel models
* Conducting competitor analysis and keyword research to inform product and listing optimisation
* Working with the Managing Director to implement improvements and track their impact on revenue, costs, and service levels
We’re looking for an Operations Analyst, with the following skills and experience…
* Advanced Microsoft Excel skills including pivot tables, lookups, and handling large datasets
* Strong analytical and problem-solving mindset, able to turn data into practical recommendations
* Experience building reports or dashboards that help track and improve business performance
* Highly organised, able to manage multiple reporting cycles and improvement projects
* Confident communicator who can explain data clearly to non-technical colleagues
* Experience in eCommerce, digital retail, or operations analysis is desirable, with a focus on data and keyword optimisation
In return, the successful Operations Analyst will receive a salary of £33,000 to £38,000, plus the following benefits…
* 20 days holiday plus bank holidays
* Team events
* Yearly bonus (Up to £2k per year)
* Staff discounts