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Team Leader - Victoria's Secret, Nottingham, Nottingham
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Client:
NEXT
Location:
Nottingham, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
7c8020dd8a87
Job Views:
11
Posted:
17.06.2025
Expiry Date:
01.08.2025
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Job Description:
About the role
As a Team Leader at Victoria’s Secret, you’ll work alongside a friendly and supportive team passionate about delivering the best customer experience.
No two days are the same, but here’s an overview of what to expect:
* Customer Experience: Deliver an exceptional customer experience by helping customers find the perfect product and assisting them at the till.
* Brand Bra Experience: Provide expert advice on bra fitting, helping customers find suitable sizes and styles.
* Visual Merchandising: Own the presentation of products, helping customers discover what they need and didn't know they wanted.
* Lead by example: Energize the team, ensure high brand standards, and provide personalized service.
* Store targets: Support the achievement of KPIs focusing on sales growth and profitability.
* Store Standards: Maintain store standards, manage deliveries, stock replenishment, loss prevention, and health & safety procedures.
* Store Operations: Carry out opening and closing activities, including key holder duties.
* Executing new initiatives: Support product launches, floor set moves, and audits, ensuring proper training.
About you
* Passion for retail: Enthusiastic about all aspects of retail, creating memorable customer experiences.
* Love the customer: Keen to develop customer service skills and product knowledge through learning programs.
* Relationships that count: Build valued relationships with team members and customers.
* Collaborate with purpose: Engage and develop your team to share enthusiasm for the brand.
* Team Player: Supportive, flexible, and contribute positively to the team environment.
* Fast is fun: Thrive in a busy environment, enjoy multitasking, problem-solving, and collaborating.
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