About Us
Visit to learn more about Home Minders, a lively and friendly holiday home management company supporting property owners across the New Forest.
The Role
We are looking for a proactive Assistant Manager to support the General Manager in the smooth running of our small, busy office. This is a varied, hands-on role covering customer service, HR, finance admin, and scheduling. No two days are the same – you'll need to think on your feet, juggle priorities, and keep everything moving efficiently.
Key Responsibilities
* Act as first point of contact for customers, suppliers, and staff (calls, emails, post).
* Maintain customer and staff records using Tagtronics and Sage.
* Support weekly payroll and invoicing processes.
* Enter supplier invoices and reconcile petty cash, credit card expenditure, and laundry charges.
* Assist with scheduling of cleaning rotas and new starter onboarding.
* Maintain HR files and process leave requests.
* Carry out occasional property checks or cleaning visits during peak periods.
* Provide general office and admin support to the General Manager.
* Provide weekend on-call telephone cover for guest emergencies.
Essential Skills & Experience
* Strong organisational skills and ability to prioritise under pressure.
* Confident communicator with a professional and friendly manner.
* Solid admin background with good IT skills (email, Excel, databases).
* Previous experience in office administration, HR or finance functions.
* Must have own car (free parking provided + mileage allowance).
Desirable
* Experience with Sage and/or Tagtronics systems.
* Local knowledge of the New Forest area.
Package
* Salary: £27,000 + pension.
* Full-time hours with 1 in 4 weekends telephone on-call cover (extra £100 per on-call weekend).
* 4 weeks holiday + statuatory Bank holidays.
* Company mobile phone.
* Start date: October 2025.
How to Apply
Please email your CV to Selected candidates will be invited for a face-to-face interview with the General Manager.
Job Types: Full-time, Permanent
Pay: £27,000.00 per year
Benefits:
* Company pension
* Free parking
* On-site parking
Work Location: In person
Application deadline: 01/09/2025
Reference ID: HM:AM
Expected start date: 13/10/2025