Job description
Earn while you learn with our award winning training team
This is an exciting apprenticeship opportunity within our Hays Travel Foundation team based within our head office in Sunderland.
The Foundation works with organisations that support young people, who for one reason or another require help to achieve their potential. The Foundation works hard to create opportunities for them to be the best that they can be in their health, sport, the arts and education. As part of the role you will be responsible for the promotion of the Hays Travel Foundation alongside the Branch Local Community Partnership Programme. You will also ensure that customer facing engagement channels are updated, ensuring all content is relevant, engaging and completed within a timely manner.
Key Responsibilities:
1. Preparing applications for funding to the Hays Travel Foundation Trustee’s Board.
2. Complete all administration duties required to manage the Hays Travel Foundation including processing funding applications and maintaining records
3. Preparing meeting packs and agenda for the Board of Trustees quarterly meetings.
4. Attend quarterly meetings ensuring any actions are followed up immediately afterwards
5. Keep trustees up-to-date with regard to progress and deadlines as required
6. Maintain the Foundation website with news of projects supported by the Foundation
7. Working with charities to maximise promotion of both their valuable work and that of the Hays Travel Foundation & Community Partnerships
8. Provide the marketing/social teams with content to update our customer facing channels with good news stories from the Hays Foundation adhering to the Hays Travel brand voice and also internally
9. Any other duties commensurate with the role
Competencies Required
10. A good team player
11. Good organisational skills with the ability to prioritise own workload
12. A clear and effective communicator with the ability to liaise with internal and external customers
13. Ability to build relationships with customers, providing exceptional customer service at all times
14. Analytical and problem solving skills
15. Ability to work as part of a team in a dynamic and vibrant department
16. Strong team player who is supportive and strives for success for themselves and their team
17. An enthusiastic and positive approach to learning and progressing within the company
Technical Skills Required
18. Basic knowledge of computer systems Microsoft Word and Excel with the ability to utilise its key functionalities
19. Strong attention to detail and accuracy skills
20. File management skills
21. Web Navigation Skills
Qualifications/Experience required
22. English & Maths grade 4 or above
General
23. To be committed and dedicated to completing the customer service Apprenticeship programme within the 12 month timescale, attending all relevant training workshops
24. To undertake any other duties that may fall into the job criteria
25. To conform with all company policies and procedures including Health and Safety
26. To treat all employees, customer and suppliers with dignity and respect