JOB TITLE – Assistant Academy Manager
DEPARTMENT – Golf – The Celtic Collection
CONTRACT TYPE - Full Time | Permanent
RATE OF PAY - £29,794 per annum
LOCATION – Celtic Manor Resort, Newport, NP18 1HQ
Are you passionate about delivering world‑class golf experiences while leading a high‑performing team? We are looking for a dynamic and driven Assistant Academy Manager to help shape the future of our renowned Golf Academy at The Celtic Collection.
About the Role
As Assistant Academy Manager, you’ll play a key role in supporting the operational and commercial success of our Golf & Retail Operation. You’ll oversee the day‑to‑day running of our state‑of‑the‑art facilities, including:
- Toptracer Driving Range
- PGA Teaching Studios
- VIP Room
- Driving Range Outfield
- Academy Retail Experience
You’ll also support the delivery of PGA tuition, ensure exceptional guest engagement, and champion standards across all Academy areas.
What You’ll Be Doing
Leading the Academy team to deliver outstanding guest service and a five‑star golf experience.
Supporting coaching delivery with PGA professionals, ensuring top‑quality tuition for residents, members and visitors.
Driving commercial performance across the Academy, including retail, custom fitting, Toptracer revenue and teaching programmes.
Ensuring immaculate presentation and safe operation of all teaching facilities, equipment and systems.
Developing innovative teaching packages, junior programmes, corporate clinics and seasonal offerings.
Monitoring stock, supporting monthly stocktakes and maximising retail sales opportunities.
Supporting rota planning to optimise staffing levels and efficiency.
Working closely with Golf & Retail leaders to enhance membership engagement and promote all Academy services.
About You
- Experience leading a team in a retail and/or driving range environment.
- Minimum 1 year’s experience delivering golf tuition (PGA qualified desirable).
- Strong communication and interpersonal skills, with the ability to build positive working relationships.
- Confident using Microsoft Office and golf‑specific systems ( Concept).
- Highly organised with strong attention to detail and a passion for outstanding service.
- Flexible and adaptable with the ability to support business needs, including weekends and peak periods.
What We Can Offer You
- The opportunity to work at one of Europe’s leading golf resorts.
- A collaborative, ambitious and supportive team environment.
- Continuous professional development, including opportunities to grow your coaching and management expertise.
- Resort-wide benefits, including discounts across our collection.
Grow with Us
At The Celtic Collection, our people are at the heart of everything we do. When you join us, you’ll be part of a team that is supported, valued and encouraged to thrive. As a Celtic Collection employee, you will be able to say:
I am equipped, trained and supported to do the very best job I can.
I am proud to be part of The Celtic Collection and would recommend it to others.
I work in an inclusive, friendly, positive and constructive environment where everyone is welcome.
I am encouraged to learn, grow and develop, with the freedom to try new things and continuously build my skills.
I am thanked and recognised for the work I do, and my views and ideas are truly valued.
I am crystal clear about our ambition, and I know how I can contribute to it every day.
Recruitment Info
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Therefore, we encourage you to submit your application as soon as possible.
In accordance with UK immigration legislation, all applicants must have the legal right to live and work in the United Kingdom. Successful candidates will be required to provide original documentation to verify their eligibility to work in the UK prior to employment, in line with Home Office guidance.
The Celtic Collection is committed to being an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation. We strive to ensure a fair and inclusive recruitment process for all candidates .