Overview
While full training will be provided in our menu and daily operations, we're seeking a Supervisor who is ready to hit the ground running in supporting our Restaurant Manager, and help to inspire and motivate our teams as you'll play a pivotal role in shaping the success of our restaurant.
Responsibilities
* Run great shifts.
* Ensure all opening and closing procedures are followed within both kitchen and restaurant areas.
* Delegate duties to team members on shift and follow up to ensure they are completed whilst the Deputy and General Manager are not present.
* During shift ensure customers receive high standards of customer service and food quality.
* Assist in restaurant or kitchen when required.
* Monitor, respond to, and grow guest feedback scores.
* Teamwork.
* Coach and lead staff members on company standards where necessary.
* Assist the Deputy and General Manager whilst they are away from the site as well as everyday duties delegated by the Deputy and General Manager.
* Motivate team members to create a great working environment.
* Adhere to company banking and security procedures.
* Check deliveries and enter invoices on the system.
* Ensure that daily paperwork is completed.
* Ensure all stock wastage / staff food is recorded whilst on shift with adequate explanation.
* Wear the correct uniform and ensure that company hygiene, health & safety standards and licensing knowledge are adhered to at all times.
* Attend health & safety training, food safety training, product knowledge and customer service skills courses.
* Support the Restaurant Manager to ensure compliance with H&S audits and EHO requirements.
Qualifications
* Previous 1 year Supervisor experience.
* Hospitality experience essential minimum 2 years.
* Level-headed and pro-active.
* Flexible with tasks and working hours.
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