Dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.
Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.
dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.
We’re looking for a Delivery Manager who expects more from their career. It’s a chance to extend and improve dunnhumby’s Delivery & Operations team. It’s an opportunity to work with a market-leading business to explore new opportunities for us and influence global retailers.
Joining our team, you’ll work with world class and passionate people to lead the Delivery Enablement team within our product & platform transformation. You will work to ensure the team’s success in delivery, primarily by helping to identify and especially remove impediments and manage dependencies impacting the team’s ability to deliver. You will effectively manage the near and mid-term backlogs for squads ensuring the best Agile ways of working are being followed and fostering an environment of empower continuous improvement.
A Delivery Manager supports predictable delivery across multiple cross-functional product & platform engineering teams (squads).
What you’ll be working on:
A personalised, customisable UI Platform that enables rapid product development by the composition of an API first set of services that will:
* Increase Product Return on Invested Capital (ROIC) by slashing Time to Value for new product development.
* Lead with Actionable Recommendations translate Insights from one product to a set of actions in others, creating a seamless and meaningful impact on Client’s journey.
* Launch with Adaptive Customer Integration options - focused on being both tight and flexible, making it suitable for Enterprise scaled Retailers.
* Enable the transition from current, costly Legacy Monolithic development to a sustainable cheaper platform & product portfolio.
* Build Customers Trust - customers trust us with their data through our track record
of proven platform Performance & Quality.
* Leverage our distributed Platform that embraces API First Service development. The reduced time to market shall make us significantly more competitive.
What we expect from you:
* Demonstrates experience of providing proactive visibility and effectively communicating delivery targets, commitments and progress.
* Strong stakeholder management and communication skills
* Experience of facilitating big picture planning sessions with cross functional teams
* Demonstrable experience of providing proactive visibility and effectively communication of delivery targets, commitments and progress.
* Demonstrated risk mitigation, issue escalation, and decision-making abilities to ensure programme success and client satisfaction.
* Comprehensive knowledge of programme management best practices and continuous process improvement.
* Understanding of OKR methodology and experience in facilitating OKR planning and review cycles
* Strong leadership skills to foster collaboration, drive a customer-centric culture, and uphold organisational values
* Strong knowledge and experience of scaled Agile delivery
What you can expect from us
We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.
You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.
And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.
Our approach to Flexible Working
At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.
For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)
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Global Diversity and Inclusion Questions
At dunnhumby, we utilise our diversity of thought as our competitive edge .
We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work that we can be proud of.
Our diversity and inclusion work is designed tocultivate a culture of belonging,where every dunnhumbian feels safe to bring their whole self to work, where everyone is welcome and we practice what we preach.
We have a full D&I strategy to implement this long-term behaviour change; in addition, we have five employee-led network groups to support colleagues in the areas of gender, sexual orientation, multiculturalism, mental health and wellbeing, and family.
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