Thorn Baker is collaborating with an established Facilities Management company located in the Bedfordshire area.
We are seeking a Cleaning Area Manager to effectively oversee and monitor high-end retail sites.
The ideal candidate is currently in a similar role or ready to advance from a cleaning supervisor position, with a background in the retail sector being essential.
This role offers growth opportunities within a company that promotes internal progression. You will manage multiple sites without feeling overwhelmed, and be part of a team that values autonomy and listens to its members.
The main duties of this role include, but are not limited to:
* Ensuring work is conducted in accordance with company policies, procedures, and current legislation.
* Maintaining contract retention targets and ensuring they are consistently met.
* Adhering to all Health and Safety protocols, conducting quarterly H&S audits, and performing monthly cleaning inspections.
* Managing recruitment, selection, training, and onboarding of employees.
* Motivating and managing a competent workforce.
* Controlling overheads and operational costs to ensure profitability.
* Implementing cost-saving initiatives where applicable.
* Planning, managing, and organizing operational activities and work schedules.
* Handling client escalations effectively.
* Ensuring adequate staffing and supervision at all times.
* Conducting performance reviews for employees.
* Ensuring the availability of necessary equipment and materials at the sites.
* Conducting timely audits to maintain standards.
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