Looking for an opportunity within a business that offer a genuine 'people first' culture?
Here at Vipond (Part of the Chubb Group) we have an opportunity for an Administrator to join our fantastic, high performing team based in East Kilbride on a permanent, full time basis
The start date for this role will be Monday 5th January 2026
About Us, Our Culture & What We Can Offer You
Vipond Fire Protection Ltd has its roots going back to 1969, when it was started as a small family owned business. The company has since expanded and grown and now covers the whole of the UK and Ireland
Here at Vipond (part of the Chubb Group), you won't be alone when you join our family, and will be supported by great people through a thorough induction process that provides you with all of the support you'll need to establish yourself in your new role. Whilst we work hard, we believe that fun is also part of the job and helps us work well as a team.
Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.
SALARY: up to £25,000 per annum
* 22 days holiday, plus bank holidays
* Free Onsite Parking
* Cycle to Work Scheme
* Employee Referral Scheme (£1000)
* Company Pension Scheme
* Life Assurance (4 x Basic Salary)
* Employee Scholarship Scheme
* A Central Benefits Platform offering a wide variety discounts
* Health & Wellbeing Resources
* Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence
What You'll be Doing As an Administrator
The main goal of this role is to provide administrative support to ensure the smooth and effective running of the branch.
You will:
* Manage email inboxes and respond to customer emails
* Maintain customer job files through our internal CRM system
* Raise and process customer invoices
* Take calls from customers and answer their queries
* Ensure streamlined administrative processes and exceptional customer service to clients
Working Hours: Monday to Thursday 8.30am-5.00pm | Friday 8.30am-3.45pm | Fully Office Based
What We Would Like You To Bring
* You'll have previous administrative / customer service experience
* You'll have Solid IT literacy skills - we use multiple systems, both inhouse portals and Microsoft systems
* You'll be a natural communicator with an ability to build rapport with your colleagues
* You'll be proactive with the ability to prioritise workloads & multitask effectively
* You'll be highly organised and able to work to deadlines
If this sounds like you, apply today and send us your application
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Additional Information
About Us, Our Culture & What We Can Offer You
At Vipond, you will join a renowned fire safety solution and services business who have protected communities and assets for over 50 years. We protect people first, and your health and well-being are important to us. People are at the heart of everything we do and that's why we are committed to keeping you safe, secure, and happy.
Vipond are looking for committed individuals of the highest calibre to join our expanding team. From on-site training to University Degree courses, we will provide you with the support and training to fully develop your potential.
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