Kyc team leader

We founded iamproperty to do the things no one else was doing, but we’ve grown because we have the best people. It’s our team who drive our success and help make our culture unique, creative, and filled with personality.

With over half our staff working remotely, location is not an issue either. Hiring people from all over the country has enabled us to broaden our reach, further adding to our diverse mix of teammates.

We currently have over 750 talented members of staff who share one vision, working together to transform the property industry and helping our Partner Agents succeed!

From CRM and auction to compliance, onboarding and conveyancing, our solutions work behind the scenes to give agents choice and control. We’re already working with over 7,000 UK Estate Agency branches to accelerate their success today, with a market leading ecosystem of solutions that ensures they have everything they need to manage their business, team and clients.

What can we offer you?

We’re proud to offer a benefits package that supports our team in work and life. From enhanced flexibility and working from anywhere to your birthday off, an annual wellbeing allowance and our own discounts portal

• Private Counselling with a weekly confidential helpline available
• £150 Wellbeing Allowance per year
• Working elsewhere policy (4 weeks per year)
• Buy and sell annual leave scheme (upto 3 days per year)

What will you be doing as a KYC Team Leader:

• Leading, coaching, and developing a high-performing KYC team
• Managing day-to-day workflow, productivity, and service levels
• Supporting the resolution of complex and high-risk customer cases
• Ensuring AML and KYC processes are completed accurately and efficiently
• Monitoring team performance and delivering regular feedback and development support
• Building strong relationships with internal stakeholders and customers
• Identifying opportunities to improve processes and customer experience
• Supporting compliance reporting, audits, and regulatory requirements
• Keeping up to date with changes in legislation and industry best practice

What are we looking for?

You’ll be a confident people leader with experience in compliance, KYC, AML, or another regulated environment.

You’ll also have:

• Previous experience managing or supervising a team
• Strong knowledge of KYC, Customer Due Diligence (CDD), and Anti-Money Laundering regulations
• Excellent communication and stakeholder management skills
• The ability to make balanced, risk-based decisions
• A proactive and solutions-focused mindset
• Strong organisational skills and attention to detail
• Experience coaching and developing others to achieve their potential

Next steps

We would love to hear from you if you are interested in this opportunity! Once you have clicked apply and submitted your application, if successful, a member of the Recruitment team will be in touch to chat more!

We encourage people of all backgrounds, identities and abilities to apply. We are committed to creating an accessible and inclusive experience for all candidates - if you need any reasonable adjustments to support your application or interview process, just let us know how we can help!

Thank you for the initial interest in joining iamproperty and we wish you luck moving forward in your application process!

KYC Team Leader

United Kingdom, United Kingdom, United Kingdom