Special Processes Quality Assurance Lead Vacancy details General information Entity Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. Reference 2026-176989 Position description Domain Performance and Support Job field / Job profile Quality - Quality management Job title Special Processes Quality Assurance Lead Employment type Permanent Professional category Professional, Engineer & Manager Part time / Full time Full-time Job description Are you interested in working at the business end of Aerospace, where airline brand meets innovative passenger experience? Then your next opportunity could be with Safran Seats, an industry award winning, premium designer and manufacturer of First and Business Class seating and technology. Our passenger experience prides itself on innovation, customization, quality and industrial design. The purpose of this role is to define and lead the implementation of all aspects of Special Processes Quality Assurance in development and sustaining phases of programs at Seats GB for both the internal and external Supply Chain. Liaison with SST and cross-BU on all aspects of Special Processes to ensure harmonisation and compliance. - Responsible for overseeing and managing all Special Processes Quality Assurance (on-site / MRO / external supply chain) - Operate cross-functionally and cross-BU to ensure compliance and harmonisation, increasing Special Process Awareness and deployment of SST strategy - Interacts with Customers, Suppliers and Regulatory Bodies on all matters associated with Special Processes, acting as the primary focal point and lead for SGB - Travel will be required in support of supplier oversight and audit activities (UK / International Key Responsibilities and Duties Health & Safety - Be familiar with and apply hygiene, safety, and environmental instructions with specific focus on (but not only to) Special Processes Role - In liaison with SST, other BUs and internal Functions as required, develop and sustain the SGB Special Processes management framework across the company scope - Deliver Special Process Quality Assurance audit plan for both internal and external suppliers - Perform qualification audits (or surveillance actions), and coordinate other audit actors, e.g. SQA or M&P, to implement the qualification surveillance plan - Ensure requirements for auditor qualifications are understood, and captured using ETQ to manage certification requirements - Coordinate stakeholders from different functions and ensure compliance with the defined approach, e.g. SQA, M&P, IND - Support external Special Processes (including development of audit plan with SQA) - Approve and monitor internal and supplier Special Processes undertaking audit activity as required in line with Safran requirements - Coordinate all stakeholders from the different sectors and ensure compliance with the defined approach - Organize and lead Special Processes reviews with Subject Matter Experts - Manage and monitor Special Process quality KPIs (DPU's, SNCRs, etc) and support But what else? (benefits, specificities, etc.) As a valued member of our team, these are just a few of the benefits you'll receive: - 33 days holiday (including bank holidays) - Industry leading pension scheme with salary sacrifice employer contributions up to 10%. - Private medical cover (to include Digital GP and rapid access Physio with no excess) with ability to upgrade level of benefit and cover family members. - Access to salary sacrifice benefits scheme including cycle to work and Octopus EV Scheme. - 4 x Life Assurance. - Interactive benefits platform including wide range of discretionary benefits including technology, retail benefits, income protection. - Enhanced family friendly policies and benefits (enhanced maternity and paternity leave) and employee assistance programme. - Annual share save schemes. - Option for hybrid and flexible working arrangements. - Opportunities for career advancement and personal growth. Benefit from support through Safran University and our internal Training and Development Schools. - Get involved in our corporate social responsibility activities from sustainability initiatives, charity and fundraising, volunteering days, or supporting STEM activities at local schools and colleges nurturing the next generation of talent. Candidate skills & requirements - Degree level or equivalent in an Engineering / Manufacturing related discipline. - Lean / 6 Sigma knowledge and general improvement tools - Mechanical / Electrical Engineering knowledge - Preferred AS9100 Lead Assessor, EASA Part 21/145, NADCAP - Quality Rules: experience of internal/external quality standards and ability to identify non-conformity - Knowledge of Special Process Health and Safety rules applicable to the scope 8D analysis, problem solving skills and report writing (inc analysis and decision making) - Risk Analysis - Understanding of technical drawings/data and improvements between design and supplier (DFM). - Proven experience within a similar role / environment at a management level - Competent in MS packages Training: Ability to deliver training within their field of expertise Competent in MS packages Position location Job location Europe, UK, England, South West City (-ies) Llantarnam Industrial Park NP44 3HQ Cwmbran