Job summary
Do you want to be part of an innovative, dynamic organisation that is committed to delivering the best care by the best people? We are looking to appoint people who are as passionate about high quality care as we are.
NELFT provides award winning community and mental healthcare for over 2 million people. We work to ensure our patients, their friends and family, feel confident that their health needs are well met. With an excellent reputation for research and development, our skilled health professionals are at the cutting edge of evidence-based innovation, opening up the possibilities for better ways of working and delivery of care.
Main duties of the job
We are committed to the delivering the best care for our patients. The successful candidate will share this commitment and demonstrate our Trust values.
An exciting opportunity has arisen for a new band 4 Phlebotomy Administrator Lead to join our NELF T BHR community phlebotomy team. We are looking to recruit an experienced administrator to provide effective lead management to the phlebotomy admin team. We require someone who can consistently deliver a client-focused service which promotes good customer service and effective working relationships. The successful applicant must always promote a positive image, display good leadership and communicate effectively with patients, carers and other members team.
About us
Starting with NELFT NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
COVID-19 Vaccination We continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families.
Probationary Period This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff). High Cost Area Supplement - London This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (minimum payment of £4,313 and a maximum payment of £5,436 per annum pro rata).
Job description
Job responsibilities
Please refer to the attached job description and person specification for further details on this vacancy.
Person Specification
Qualifications
Essential
1. Educated to NVQ Level 3 or equivalent in a relevant subject or with significant equivalent experience
Desirable
2. Educated to degree level or equivalent knowledge and skills
Skills
Essential
3. 3 years administrative experience including processing referrals and the use of RiO (or similar)
4. Experience of line managing and training junior staff
Desirable
5. Experience of overseeing/ managing health services
Other
Essential
6. To be aware and demonstrate the Trust Values
7. A drivers licence and the ability to use a car on a daily basis