The Role
We are seeking two professional and welcoming Receptionists, one to join the team at our Chippenham office and the other at our Corsham office.
In this front-facing role, you will manage the reception area and ensure a high standard of service for clients and visitors.
Key responsibilities will include:
* Meeting, greeting and assisting clients and visitors
* Maintaining the appearance and tidiness of the reception area and meetings rooms, to include ensuring refreshments in the rooms are replenished as required
* Making and receiving both internal and external telephone calls
* Diary management to include scheduling appointments
* Dealing with client queries such as verifying ID and taking card payments
* General office administration tasks such as stationery orders and managing cover rotas
* Supporting legal assistants in the office with some secretarial tasks
Your Experience and Qualifications
Previous experience of working in a similar role or office environment is essential. You will need to possess strong communication skills and have the ability to confidentially liaise with clients over the phone and in person, whilst maintaining confidentiality at all times.
You will need to demonstrate excellent IT skills to include Microsoft Excel, Word and Teams.
Strong time management is essential to the role along with the ability to work under pressure and remain focussed.
Our Firm Goals
We carefully chose our values as a firm to ensure they reflect the way we conduct our work, both internally and externally. We embrace 5 core values; Trust, Teamwork, Excellence, Accountability, and Engagement. We reflect these in all areas of our practice, in particular, in our personal and dedicated service to each and every client. By embedding these values into our culture our clients recognise us as trusted advisors.
Our commitment to our clients and hard work over the years is reflected in the 'Leading Firm' ranking that we have achieved for consecutive years from the prestigious Chambers & Partners, and Legal 500 directories. As a firm, we intend to continue to dedicate ourselves to our values in the pursuit of trusted advisor status.
Life at Goughs
Our mission is to provide excellent, trusted and truly personal legal services. How we do this is simple - we are committed to our clients, our people and our communities. Whether you require legal services for you, your family or your business, you can rest assured that with over forty lawyers at seven easy-to-reach high street locations, you will receive high quality legal advice, tailored to meet your needs.
Firm Goals & Values
We are committed to ensuring clients always receive a tailored and personalised service and we place their needs at the centre of everything we do.
The values are also qualities and attributes that we look for in our employees.
* Trust
* Teamwork
* Eccellence
* Accountability
* Engagement
The Team
The team at Goughs Solicitors is made up of experienced legal professionals dedicated to providing expert advice and exceptional client service. With offices across Wiltshire, our teams work collaboratively across key departments, including Family Law, Private Client, Residential Property, and Commercial Law.
At Goughs, we pride ourselves on our strong local presence and commitment to delivering practical, tailored legal solutions. Our teams are easily accessible, whether in person or remotely, ensuring that clients receive the support they need, whenever they need it.
Head of Department
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Our Offices
We have seven offices dotted across Wiltshire in;
* Calne
* Chippenham
* Corsham
* Devizes
* Melksham
* Trowbridge