Role overview: White Goods Engineer Thetford Thetford Customer Service Centre Permanent Full Time Salary - £33,000 - £35,000 Shift Pattern: Average of 41 hours per week working 5 over 7 (some Saturday working on a rostered basis) No Sundays! At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. So you’ll never go it alone here. You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing. As a White Goods Engineer at Currys, you’ll be the one who saves the day. From noisy washing machines to fridges that just won’t cool, you’ll use your know-how to get customers’ appliances and routines back on track. Whether you’re installing, diagnosing or repairing, you’ll be the friendly face they’re relieved to see at the door, working your magic to give them confidence and peace of mind with every visit. Role overview: As part of this role, you’ll be: Visiting customers’ homes to fix, install or service a range of white goods; including washing machines, dishwashers, fridges and more. Managing your own schedule, working independently and driving your fully equipped company van. Diagnosing faults and repairing appliances efficiently and effectively. Getting to the root of issues and fixing things first time wherever you can. Delivering expert advice and technical support with a smile. Representing Currys as a trusted home services professional. A lot of the job comes down to skill and efficiency, but building a rapport with customers is just as important. They will welcome you into their homes, and it’ll be down to you to get their products back on track and put their minds at ease. You will need: Hands-on experience repairing domestic white goods (essential). A full UK/EU driving licence (max 6 points). Confidence working on your own and solving problems on the spot. A friendly, professional attitude, taking pride in doing the job right first time. A natural problem-solver with great customer skills. To love that feeling when you’ve delivered for a customer and made a difference. We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you’ll find a host of benefits designed to work for you. They include: First-class induction and on-going learning. Company approved tools and van. A shift pattern of five over eight days. Quarterly bonus. Product discounts across the latest tech. Why join us: Join our White Goods Engineer team and we'll be with you every step of the way, helping you build the career you want with on-the-job training and the opportunity to learn skills for life, for inside and outside work. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.