Overview
Dispatch Supervisor – Coventry. Up to £35,000 per annum. 8:30am – 17:00pm, Mon – Fri. Permanent Role.
Responsibilities
* Provide leadership and guidance to the dispatch team and support the Dispatch Manager.
* Monitor and report dispatch department performance statistics.
* Provide oversight for carrier scheduling and routing software implementation, including managing any necessary updates to ensure compliance with contract requirements.
* Evaluate systems vendors, equipment providers (common carrier phone line providers), or other suppliers to assess potential impact on service level agreements.
* Maintain optimum use of the department's system equipment, including replacing or upgrading as appropriate.
* Establish, monitor, and implement procedures for evaluating performance of employees.
* Ensure that department personnel adhere to all company policies concerning ethics, legal compliance, safety, customer service and environmental protection standards.
* Perform other duties as assigned by management.
Role requirements
* Experience within a similar environment.
* Experience within a manufacturing environment.
* Experience leading a team is required for the Dispatch Supervisor role.
If you are interested in discussing this position in more detail, please contact Kirsten Oxtoby on the details provided.
Arch Recruitment Solutions are acting as an Employment Agency with regards to this position.
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