Part-Time Customer Service Advisor - 3 days a week | Knutsford | £25,500 (pro rata)
Hours: 3 days per week + every other Saturday AM | Office-based
We're partnering with a growing business in Knutsford to find a Customer Service Advisor to join their friendly team. This is a fantastic opportunity for someone who loves working with people, is highly organised, and wants a role that blends customer care with hands-on fulfilment.
You'll play a key role in making sure customers receive their orders quickly, accurately, and with the personal touch the business is known for.
Customer Service Advisor Responsibilities:
Picking, packing, and dispatching online orders quickly and accurately
Helping to receive and organise incoming e-commerce stock
Communicating with customers via email, phone, and live chat
Keeping the workspace safe, clean, and organised
Supporting with courier queries, returns, and exchanges
Working with the store and buying teams on stock availability
Assisting with regular stock checks and reconciliations
What we're looking for:
A friendly, positive people-person with great communication skills
Strong attention to detail and a methodical approach
Confident using basic computer systems (training provided)
Organised, reliable, and a strong team player
Experience with Shopify or Shiptheory is a bonus, but not essential
Why apply?
This is a brilliant chance to join a supportive, growing company where you'll have variety in your role and the opportunity to make a real difference every day.
BBBH34282