Assistant Restaurant
Manager
Location: Hoar Cross
Hall, Staffordshire
About Us:
Nestled in the heart of Staffordshire, Hoar Cross
Hall combines the elegance of a stately home with the indulgence of a luxury
spa resort. Offering an unrivalled guest experience, our estate boasts
exquisite dining venues, expansive gardens, and a world-class spa.
Here at Hoar Cross Hall our aim is to treat our
guests as a friend of the family and to create positive memorable experiences
during their stay or visit to the Hall and Spa.
Our purpose is to hire people with passion and
positivity. We train you for skill, nurture you to grow and achieve your
goals….
The Role:
At
Hoar Cross Hall, we pride ourselves on providing incredible service and a
memorable experience for every single guest. We are seeking a dynamic and
motivated Assistant Restaurant Manager to join us and contribute to our
continued success.
Becoming
a part of our team means bringing warmth, precision, and a commitment to
excellence to every interaction. If you have a natural way with people, a
strong eye for detail, and a passion for maintaining high standards, this role
is for you. Working closely with the Restaurant Manager, you will help oversee
day-to-day operations, drive team success, and ensure every guest enjoys a
seamless dining experience.
Why Join Us:
Work in a
stunning, historic estate with a commitment to excellence in hospitality.
* Competitive
Rate of Pay.
* Complimentary
use of the leisure and spa facilities.
* Staff
canteen which provides a variety of lunch options daily.
* Discount
on overnight stays and spa days.
* 30%
discount on food and drink.
* Employer
workplace pension contribution.
* Excellent
Induction and training programme.
* Perkbox
Online benefits and discounts.
* Free
Parking.
Opportunities
for professional development and career advancement.
Your
responsibilities:
* Adhere
to opening and closing procedures to ensure the smooth daily operations within
our restaurant.
* Conduct
effective shift briefings to keep the team updated on VIPs, special occasions,
and daily goals.
* Demonstrate
exemplary service attributes consistent with industry and company standards.
This includes fulfilling guest requests and exceeding expectations, effectively
handle and resolve guest complaints, maintaining a high level of menu and
service knowledge, and being attentiveness to guest needs.
* Demonstrate
a thorough understanding of health, hygiene, and first aid safety regulations,
ensuring a safe environment for guests and staff.
Assist
with staffing needs by assessing daily and weekly requirements and adjusting
schedules as needed.
Personal Specification:
Essentials
* Previous experience in a supervisory
role within restaurants or hospitality industry.
* Strong knowledge of restaurant and
bar operations.
* Exceptional
people skills with the ability to communicate and collaborate effectively.
* Excellent
leadership and communication skills.
* Ability
to work in a fast-paced environment.
Strong
organisational skills and attention to detail.
Desirables
* Experience
with large volume covers.
* Food
Safety Training.
* Knowledge
of health and safety regulations related to food and beverage service.
Shift Pattern:
* Full-time
contract
* 5 days a
week/ 40hrs
Full
flexibility is key as you will be expected to work as and when necessary to
meet the needs of the team and the business such as working evenings, weekends,
and Bank Holidays
People say you
can’t choose your family, well we choose you to be part of ours.