SEA UK LTD are a technical wholesaler in the gate automation industry. We are small company based in Kings Norton Birmingham. Employees are expected to be involved with all operations of the company assisting any departments as work load dictates. We are looking for a new team member with the interest and ability to provide technical assistance to customers, normally on the phone, as well as assist in the well running of the office and warehouse. Full training will be given to any candidate as an intimate knowledge of gate automation equipment is not expected. We do however need a logical thinker and the ability to understand simple wiring diagrams and control panel instructions. Customer Contact Servicing the existing customer base, taking orders and processing payments Arranging delivery via couriers and Royal-mail Technical assistance to support customers in installing and troubleshooting complex electronic systems Administration Raising orders / quotations / invoices Keeping customer records up to date Managing orders and keeping notes updated Warehouse duties Packing equipment, booking couriers, placing orders and maintaining stock levels. Check all incoming stock deliveries against orders and delivery notes. Advise on any discrepancies and Keeping appropriate records Store goods in appropriate locations and pick customers orders quickly and accurately Adhere to stock control management systems Check stock levels as necessary Technical assistance, servicing and testing Testing returned electrical equipment for faults Servicing hydraulic motors, changing seals and testing on full size gates Advising customers on how to program gate systems, rectify fault conditions over the phone. Skills you will require Experience in an electrical role, understanding control panels programming and wiring. such as intercoms, alarms or telephone systems Good organization skills, attention to detail Fluent written and verbal communication Well versed in IT (Outlook, Excel) Experience of Sage Accounts or similar would be beneficial but not essential Be able to lift and carry heavy equipment Ability to work in a small team and on your own initiative Experience: A levels or High Grade GCSE's. Minimum GCSE 7 or above in English language. Computer literacy essential. Interested in science and mechanics some electrical understanding preferred. confidence in a customer based environment. Contract for first year of employment, ADZN1_UKTJ