Part-Time Receptionist Administrator
Location: Hightown House, Hemel Hempstead
Hours: 17.5 hours per week
Salary: £13,833 per annum (£15.20 per hour)
Are you a friendly, organised, and customer-focused individual looking to make a difference in your local community? Join Hightown Housing Association, where we believe everyone should have a home and the support they need.
We are looking for a Receptionist Administrator to be the first point of contact at our head office, welcoming visitors, handling enquiries, and ensuring the smooth running of our reception area. You will also play a key role in supporting our housing team with a variety of administrative tasks that help us deliver vital services to the community.
What You Will Be Doing
In this varied and rewarding role, you will:
Be the first point of contact for visitors, tenants, contractors, and colleagues
Handle telephone and reception enquiries with professionalism and care
Support Housing Officers with admin tasks like car parking permits, newsletters, and housing applications
Maintain accurate records and assist with reports and statistics
Process incoming/outgoing post, scan documents, and manage key sign-ins
Help ensure our services are accessible, inclusive, and aligned with our values
What We Are Looking For:
Confident using Microsoft Office (especially Word and Excel)
Organised, accurate with figures, and able to prioritise tasks
A great communicator, both in writing and face-to-face
Experienced in administration (housing experience is a bonus!)
Passionate about equality, inclusion, and making a positive impact
Why Join Hightown?
At Hightown, you will be part of a values-driven organisation with a strong social purpose. We offer:
A supportive and inclusive working environment
Opportunities for training and development
A chance to contribute to meaningful work that helps people thrive
33 days of annual leave pro-rata including Bank Holidays
Competitive salary of £27,663 per annum
Monthly attendance bonus
Life assurance cover (three times your annual salary)
Access to favourable discounts and savings at high street retailers, gyms, restaurants, and cinemas
Employee support and health & wellbeing services
Free access to on-site gym
Ready to Apply?
If you’re ready to bring your skills and enthusiasm to a role where you will truly make a difference, we would love to hear from you. Click Apply now to join our team!
We will be reviewing and interviewing candidates on an ongoing basis, so we encourage you to apply early to avoid missing out.
Hightown is an Equal Opportunities & Disability Confident Employer