Role overview:
This role requires an inspirational leader with proven flair and commercial ability, as well as the skill, energy, and determination to drive and develop the business. We're looking for a manager with experience in developing the standards and reputation of this new gym while nurturing a growing membership base and team.
Responsibilities:
* Ensure adherence to all policies and procedures in both the Health and Safety Employee Policy and the Company Procedures Handbook.
* Maintain and adhere to the JD Gyms Brand Standard.
* Conduct regular safety checks (daily, weekly, monthly). Report and follow up on all defects to ensure the building and equipment are safe.
* Recruit, manage, and develop a team of Fitness Coaches and General Assistants to ensure operational coverage and delivery of daily expectations.
* Hold regular team meetings for development and updates.
* Work towards and aim to achieve all sales and membership targets.
* Drive and maximise secondary spending revenue.
* Maintain the highest standards of cleanliness across the gym facility.
* Ensure in-house cleaners maintain high standards. Manage weekly banking to minimise wastage and variance, maximising profit.
* Ensure all team members adhere to uniform standards.
* Deliver outstanding member service consistently.
* Create an enjoyable work environment for the team.
* Act as an ambassador for JD Gyms.
Skills and Experience:
* Proven management experience within the leisure industry.
* Passionate about customer service and an inspirational leader.
* Qualified at least to Level 2 Gym Instructor.
* Track record in driving sales, local marketing, and team management.
* Experience as a General Manager or similar role in a leisure facility is preferred.
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