Service Advisor / Service Receptionist
Location: Crewe
Salary: £30,000 basic | OTE £37,000
Hours: Monday to Friday 8:00am-6:00pm (No weekend work)
NO WEEKENDS - enjoy every weekend off with a true Monday to Friday role.
The Role
* Act as the first point of contact for customers, delivering outstanding service
* Handle customer enquiries and provide technical information on vehicle servicing and repairs
* Keep customers updated on vehicle progress
* Promote and sell service plans and additional products
* Ensure a consistently high level of customer satisfaction
About You
* Minimum 1 year’s experience in a similar role (main dealer preferred)
* Strong customer service and communication skills
* Sales-focused with the ability to upsell effectively
* Experience with Kerridge and 1Link is advantageous
Salary & Benefits
* Basic salary of £30,000
* Uncapped bonus structure (hours sold, upsell, service plans) - realistic OTE £37,000
* Excellent training and career development opportunities
Join a successful, premium brand in a supportive and growing environment.
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