Sales Representative Red Recruitment is recruiting a Sales Representative for our client based in Norwich who specialise in 24/7 Care solutions on a part time basis. This role is perfect for someone with an empathetic approach, who likes working in a fast-paced environment delivering outstanding customer experiences to vulnerable customers. Benefits and Package for Sales Representative: Salary: £9601.80 Per Annum with on target earnings (Pro Rata from Full time of £24,004.50 Per Annum) Hours: 15 hours per week - Saturday and Sunday Contract: Permanent Location: Norwich Hybrid 93 hours annual leave holiday increasing with length of service. Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app! Family and friends' discounts on our services & products Pension Scheme, up to 3% Company matched Free on-site parking Key Responsibilities of Sales Representative Handle inbound and outbound customer enquiries across phone, email, and digital channels with professionalism and care Generate and convert sales leads through proactive outreach and effective engagement Provide accurate product information and tailored recommendations Build strong customer relationships to encourage repeat business and loyalty Identify and promote upgrade opportunities that enhance safety, independence, and quality of life Clearly explain the benefits of upgraded devices and services Achieve and exceed individual and team sales targets, KPIs, and revenue objectives Spot up-selling and cross-selling opportunities in every interaction Prepare accurate quotations, process orders, and ensure timely follow-up Key Skills and Experience of Sales Representative: Have an excellent telephone manner Can build rapport with customers along with being patient and empathetic and spot opportunities to cross sell Are reliable, trustworthy and motivated 1 Year experience in customer facing role and display great customer service skills Comfortable using a CRM although training is provided Confident in both an inbound and outbound calling role If you have the relevant skills and experience as a Sales Representative and are interested in the position, please apply now! Red Recruitment (Agency)