User Researcher Opportunities
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* Lead impactful projects for clients across public and private sectors.
* Apply user-centred methods in agile environments and collaborate with diverse stakeholders.
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Key Responsibilities:
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* User-Centred Design
o Deliver end-to-end user research activities in various programme contexts.
o Execute user research activities based on project needs and create relevant deliverables.
o Communicate effectively with stakeholders and support clients throughout the design process.
* Stakeholder Management
o Communicate with stakeholders within client teams and ensure alignment and buy-in.
o Educate stakeholders on user-centred design approaches and agile methodologies.
o Show commercial awareness and identify opportunities for delivering value to clients.
* Business Development
o Support the creation of persuasive business proposals.
o Apply UCD and agile approaches to bids for transformation projects.
* Community Development
o Evolve user-centred design and consulting strategy.
o Develop propositions and points of view for design thinking approaches.
o Support community development using Design Operations principles.
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Requirements:
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* Experience:
o Minimum 3 years of user research experience in agile teams and complex programmes.
o Application of user research methods and tools.
o Experience in conducting user research and translating findings.
o Consultancy experience.
o Mentoring experience of UCD/research teams.
o Familiarity with GDS/NHS service standards and assessments.
* Skills:
o Strong stakeholder management and communication skills.
o Facilitation skills for remote and in-person workshops.
o Complex project management skills.
o Skills in service design and content/communication design.
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Benefits:
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* Competitive salary with annual performance-related bonus.
* Training budget for professional growth.
* Laptop with necessary software.
* Cycle to Work scheme.
* Flexible working structure.
* Pension contributions and life insurance.
* Private healthcare.
* Opportunities to work on diverse projects.
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