Overview
Dynamics 365 CE Solutions Architect – Newcastle-upon-Tyne, Hybrid
Responsibilities
* Discovery: Use your deep understanding of Dynamics 365 and collaborate with subject matter experts to understand client goals, challenges, and business needs; lead discovery workshops to capture functional and non-functional requirements across CRM, infrastructure, integration, and compliance.
* Design: Translate client needs into smart, scalable Dynamics solutions; create clear and relevant technical documentation; guide clients in building their enterprise CRM roadmap using your subject matter expertise.
* Delivery: Lead and oversee D365 CE implementations; ensure high-quality, value-driven solutions that meet client expectations.
* Thought Leadership: Contribute to internal thought leadership and help keep the team at the cutting edge of Dynamics innovation; provide expert input into proposals and pre-sales activity to support growth and credibility.
* Teamwork: Collaborate within a diverse, inclusive, and supportive environment where everyone\'s contributions are valued; share knowledge and mentor others across projects and teams.
Essential Skills & Experience
* Strong expertise in Dynamics 365 CE/CRM and its role in driving business success.
* Experience with other Microsoft technologies including Power Platform, Azure, M365, and Active Directory.
* Ability to lead workshops, gather detailed requirements, and design client-centric solutions.
* Advanced Microsoft certifications in Dynamics 365 Sales, Marketing, or Customer Service.
* Proven experience delivering full project lifecycles, from discovery through to post-implementation support.
* Excellent communication skills able to translate complex ideas for non-technical audiences.
* Involvement in RFP responses and business development activities.
* Hands-on experience in technical consultant or architect roles focused on Dynamics 365 CE.
Benefits
Private Medical, Dental, Enhanced Pension & More
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