Compliance and Governance Manager
A new and exciting role has now been created for a prestige automotive manufacturer, to ensure all digital platforms adhere to compliance standards and to be the single point of contact for compliance approval.
The team are responsible for digitalisation of the overall Customer Journey, as well as digital platforms encompassing the CRM & retail systems, plus car connection applications.
The department are also responsible for providing business intelligence, to steer various departments, regions & dealers with actionable insights, on a regular basis.
Responsibilities will include:
Ensure all digital platforms adhere to minimum legal and compliance standards on an ongoing basis
Single point of contact within the department for compliance approval and processing
Uphold community guidelines on the digital member's app, offboarding where appropriate and ensuring robust process for ongoing monitoring
Act as the department representative within the business Compliance Committee - championing compliance and raising awareness within the department of necessary protocols
Act as the lead across the department to ensure all teams are working to the prescribed audit standards
Work with stakeholders across the European & UK group of companies and external parties where requiredSkills and Experience
University degree (or equivalent professional qualification) in Business Administration, Economics or related field
3-5 year's experience in a business steering capacity, such as Operations or Compliance
ISO 9001:2015 audit experience
Experienced within GDPR and DPA regulatory requirements, ensuring safe customer data handing
Demonstrated strong stakeholder management
Proven ability to think strategically and execute methodically
Strong written and verbal communication skillsInterested, please contact Graeme at Vibe Recruit on (phone number removed) or apply immediately!
Vibe Recruit is acting as an Employment Business in relation to this vacancy