1. Private Medical Insurance
2. Annual bonus
About Our Client
This role is with a reputable organisation in the financial services industry. The company operates as a small sized business that values precision and efficiency to meet the needs of its diverse client base in West Malling.
Job Description
3. Handle customer service-related administrative duties with attention to detail.
4. Maintain and update customer records and internal databases accurately.
5. Prepare and process documentation required for client transactions and inquiries.
6. Support the customer service team by coordinating schedules and managing correspondence.
7. Ensure compliance with company policies and industry regulations.
8. Assist with compiling reports and analysis for management review.
9. Respond promptly to internal and external queries in a professional manner.
10. Provide general office support to the wider team as required.
The Successful Applicant
A successful Administrator should have:
11. Previous experience in a administrator or support role, ideally within the financial services industry.
12. A good understanding of customer service principles and practices.
13. Proficiency in Microsoft Office Suite and other relevant software tools.
14. Strong organisational skills with the ability to prioritise tasks effectively.
15. Excellent verbal and written communication skills.
16. A proactive approach to problem-solving and attention to detail.
What's on Offer
17. A hybrid working arrangement to support work-life balance.
18. Annual Bonus
19. A permanent position within a supportive and professional environment in W. Malling
20. Opportunities for personal and professional growth within the financial services industry.
If you are an organised and detail-oriented individual looking to advance your career, apply now to join a leading organisation in West Malling.