Are you passionate about making pets a priority? Here at CVS, so are we!
We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at The Beaumont Veterinary Group, Oxfordshire.
Location: Beaumont Vets in Kidlington, Headington and Botley
Contract: Fixed term, part time
Hours: Average 20 hours per week
Shift Pattern: TBC
About CVS
CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories and e-commerce division.
Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.
Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK: CVS Ode to Veterinary Professionals
About the role
Day-to-day duties of the role will include:
* Answering phones and booking appointments
* Responding to queries via phone, in person and email
* Registering new clients
* Completing insurance forms
* Dispensing medications
* Taking payments
* And most importantly; providing a warm and welcoming experience to our clients arriving at the practice
What we're looking for in our Veterinary Receptionist:
* Previous Receptionist experience is essential, veterinary experience is a plus!
* Resilient with the ability to cope with potentially distressing and emotional situations
* An excellent communicator with strong empathy
* Excellent customer service skills and experience in dealing with members of the public
* A positive attitude and excellent teamwork skills
* Proficiency in Microsoft Office and other database management and operating systems
* Driving Licence is desirable, ability to travel locally would be ideal
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