Role Overview:
As a Junior Customer Support Brand Associate, you will be an integral part of our team, supporting brand initiatives while providing outstanding customer service. This role is ideal for individuals eager to gain hands-on experience in marketing, customer engagement, and brand communications.
Key Responsibilities:
* Assist with day-to-day customer support, responding to enquiries promptly and professionally.
* Support brand campaigns by liaising with customers and internal teams.
* Help maintain accurate records of customer interactions and campaign feedback.
* Assist in monitoring and reporting on customer satisfaction and campaign performance.
* Collaborate with marketing and sales teams to ensure a seamless customer experience.
Requirements:
* Strong communication skills, both verbal and written.
* Enthusiastic, proactive, and willing to learn.
* Ability to work effectively in a team environment.
* Interest in marketing, customer service, and brand development.
What We Offer:
* Hands-on experience in marketing and brand campaigns.
* A supportive team environment with opportunities for growth.
* Exposure to a variety of marketing channels and customer engagement strategies.
If you're ready to start your career in marketing and brand communications, apply now and help us shape the future of brand engagement
Job Type: Full-time
Pay: From £30,000.00 per year
Benefits:
* Additional leave
* Bereavement leave
* Company events
* Employee mentoring programme
* Enhanced maternity leave
* Enhanced paternity leave
* Free parking
* Sabbatical
* Sick pay
Work Location: In person