Customer Operations Advisor
Carbon60 is looking to recruit a Customer Operations Advisor to work for a leading Specialised Industrial Service Provider based in Sofina,Grimsby.
ROLE: Customer Operations Advisor
PAY RATE: £27,164.80/annum, £13.93/hour
JOB TYPE: Contract-3 months
LOCATION: Sofina,Grimsby
HOURS: : 8am - 4pm, Monday - Friday, 37.5 hours/week, 30 mins lunch
No Overtime Available.
About US:
A leading Specialised Industrial Service Provider, making remarkable a reality every single day.
We offer a wide range of innovative and high-quality industrial service solutions with the overall mission to make "industry work better". You might just see O-rings and valves, but to us, they help power the world.
We know our hard-working people are the backbone of our mission, providing our customers with specialist knowledge and hands-on service.
This is where you come in!
Why US?
With 170 sites across the UK and Ireland, support is always close by. While rooted in manufacturing, opportunities go far beyond warehouse roles-from engineering and technical positions to customer operations across the country. Every role brings unique expertise, and dedication is valued and supported. We're committed to building a strong, inclusive community where people, support, and technical excellence are at the heart of everything we do.
THE ROLE:
Comply with on-site H&S policies and procedures
Manage stock control, ordering, and replenishment
Expedite orders, maintain order books, and chase deliveries
Raise purchase orders and order stock to meet customer needs
Maintain accurate stock and transaction records across systems
Resolve supplier and invoice queries
Book goods in/out, issue to customers, and update systems
Conduct regular stock counts and bi-weekly stock takes
Maintain stores and office areas in line with 5S principles
Proactively identify stock requirements and liaise with engineers on non-stock items
THE SUCCESSFUL CANDIDATE:
Basic competent IT literacy skills - professional email correspondence and use of MS Office for data entry - able to adapt to ERP systems on-site
Excellent communication skills, able to communicate with customers/engineers on site
Able to show initiative and be willing and proactive in duties
Excellent time management and organizational skills
Stores/Warehouse experience advantageous but not essential
Basic understanding of procurement and supply chain principles beneficial
Desirable to have familiarity with inventory management but not essential
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy