Description
The Sales Engineer will engage directly with our dealers to develop a deep understanding of our solutions through formal sales and technical training sessions. In this role, you will support our field sales team by responding to requests for proposals and information, conducting product demonstrations, and addressing dealer and end-user inquiries.
Department: Sales Engineering
Employment Type: Full Time
Location: Remote - Manchester
Description
The Sales Engineer will engage directly with our dealers to develop a deep understanding of our solutions through formal sales and technical training sessions. In this role, you will support our field sales team by responding to requests for proposals and information, conducting product demonstrations, and addressing dealer and end-user inquiries.
We are looking for a technical expert who is ready to "build it, break it, and fix it". This role offers the unique opportunity to manage your own home test lab to vet new Brivo / Eagle Eye Networks products. If you're passionate about technology, customer service, and adhering to good operational practices, we invite you to join our team.
This remote position is based in the UK and covers the UK north and Ireland territory.
Responsibilities
* Assist in driving sales growth among independent and national resellers in the assigned territory.
* Serve as a primary sales and technical advisor for Brivo / Eagle Eye products and 3rd party API partner integrations.
* Conduct system demonstrations and presentations for resellers and end-users via virtual platforms and in-person field engagements.
* Respond to design and technical requests from resellers and Regional Sales Managers (RSMs), including building Bills of Materials (BOM) for new projects.
* Collaborate on initiatives to enhance overall reseller performance.
* Represent the company and products at customer engagements and field events.
* Develop and maintain technical documentation.
* Communicate customer needs to product management teams.
* Coordinate customer projects, support Brivo University training programs, and deliver Certification Training on Brivo / Eagle Eye products.
* Provide remote and on-site support for escalated technical issues.
Qualifications
* Experience in physical security or access control, with 5+ years as a pre-sales technical professional OR relevant field experience selling, installing, or programming Brivo systems.
* Bachelor’s degree or equivalent experience.
* Proficiency with CRM, Google Workspace, and design tools.
* Previous experience crafting responses to functional and technical requirements for RFIs and RFPs.
* Demonstrated ability to deliver engaging product demonstrations to dealers and end users, both virtually and in person.
* Experience in creating a bill of materials (BOM).
* Proficient in delivering pre-sales and technical training content.
* Strong communication skills, both verbal and written, with the ability to present ideas clearly and concisely.
* Confident, energetic, and enthusiastic approach.
* Capable of lifting 25 kg.
* Possession of a valid Passport and willingness to travel 50%-75%, including outside the assigned territory; proximity to a major airport is required.
What can you expect from us?
* Diverse team with 20+ nationalities
* 28 paid holidays yearly, including bank holidays
* Company equipment for work use
* Opportunity to take part in Corporate Fitness App challenges
* Enrollment in the local collective pension plan via our partner in the UK 3 months after the starting date
* Once or twice per year a stunning company day
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