Are you passionate about delivering outstanding customer service and making a real difference in your community If so, join us at Cheltenham Borough Council as a Customer Service Officer, where you'll be at the heart of our housing services - supporting tenants, residents, and stakeholders with care, compassion, and professionalism.
Location: Hesters Way Community Resource Centre, GL51 7SU
Job Type: Full Time, Permanent
Salary: £26,824 to £28,142 per annum
Closing Date: 25th January 2026
Come and work for an award-winning organisation!
We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town.
We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance.
Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team.
Customer Service Officer - The Role:
As a Customer Service Officer, you'll be the first point of contact for a wide range of enquiries across housing services. Whether you're resolving an issue over...