Housing Administrator
* Hourly rate: £14.64 per hour PAYE
* Job Type: Temporary
* Location: Birmingham – onsite
We are seeking a Neighbourhood Services Assistant to provide essential administrative support to a neighbourhood team. This role involves delivering customer services efficiently and supporting the management of neighbourhood operations.
Day-to-day of the role:
* Provide administrative support to ensure smooth operations within the neighbourhood team.
* Assist in managing tenancy conditions and support the enforcement of these conditions.
* Handle enquiries professionally, adhering to service standards.
* Support the delivery of neighbourhood improvement plans and compliance with housing policies.
* Contribute to the development of service improvement initiatives and customer engagement activities.
* Maintain effective communication with partners and agencies to support business objectives.
* Manage small projects and support the broader team in achieving coordinated service delivery.
Required Skills & Qualifications:
1. Experience in a social housing or local authority (housing) environment.
2. Understanding of housing tenancy conditions and social housing regulatory frameworks.
3. Ability to manage and prioritise workload effectively.
4. Excellent c...