Medivet Dartford 24-Hour is looking for an experienced and driven Practice Manager to lead this busy, round-the-clock practice, playing a key role in overseeing day-to-day operations while supporting a large multidisciplinary team to deliver exceptional patient and client care. This is a varied and rewarding leadership role, combining people management, operational performance and customer experience within a fast-paced hospital environment where collaboration and continuous improvement are essential. Located in Dartford, the practice benefits from excellent transport links into London and across Kent, along with more affordable living and access to green spaces and local amenities, making it a great option for those who want the challenge of managing a 24-hour practice while enjoying a balanced lifestyle outside of work Your career means more than a rota and a job title, that’s why we offer: Health and wellbeing Health Cash Plan from day one 24/7 counselling and wellbeing support Life Assurance 3 x salary Annual leave 5 weeks’ annual leave plus Bank Holidays, rising with length of service Extra ‘Day for You’, a paid day off just for you Additional support Cycle to Work Season Ticket loans Discounts on Medivet products and services About you You’re a confident, collaborative leader with a passion for delivering exceptional care and, ideally, experience in a clinical setting. A natural communicator, you build strong relationships with clients and inspire the best in your team. To thrive in this role, you’ll bring a strong focus on commercial performance, compliance, and high-quality service delivery. Highly organised and proactive, you’re skilled in systems, data analysis, and resource planning. We welcome applications from candidates who know how to bring out the very best in every colleague. What you’ll be doing Typically, in this role, you’ll: Deliver exceptional client care, monitoring client feedback and actioning to improve the practice Ensure compliance with all regulatory, practice and operational standards Support the Partner / Lead Vet with a focus on capacity, skills utilisation and cost management to maximise commercial performance Maintain clinic rotas and carry out effective resource planning, diary management and clinic workflow Support recruitment, induction and management of colleagues, enabling engagement and retention About Medivet Medivet is a leading Veterinary care provider, with over 400 practices, including 24-hour centres and referral hospitals, across the UK and Europe. We’re more than a network – we’re a community. We believe in providing the right treatment for our pets and our people. That means giving you the tools, time and support to build the career you want.