Responsibilities
You will be required to provide high quality clerical and administrative support as a member of one of our administrative teams. You will act as first point of contact for all patients, both in a busy outpatient environment and in the administrative offices. We are passionate about delivering an excellent service to patients and you will play a crucial role in achieving this.
Reception duties will also be included such as meeting and greeting patients on arrival to the hospital, checking patients in to the appropriate clinics using the Trust's patient administration system, booking clinic appointments, and accurate recording of patient data.
Additional administrative duties include ensuring clinics are booked to profile, answering queries (by telephone and in person), filing and supporting the Team Leaders & Clinic Manager with clinic cancellations and other administrative duties.
Qualifications
You will have good interpersonal skills, a polite and courteous manner and a professional attitude. You will have effective verbal and written communication skills, and will enjoy working as part of a team. You will be able to cope under pressure in a busy working environment. Accuracy and attention to detail are essential, as are good computer skills.
Benefits
At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer
Salary including High-Cost Area SupplementOpportunity to join the NHS Pension SchemeFree 24/7 independent counselling serviceLearning and development opportunitiesEasy and quick transport linksA range of attractive benefits and discountsAccess to Blue Light Card and other NHS Discount SchemesFree Pilates classesFull support and training to develop your skillsFlexible working friendly organisation
And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.
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