Overview
Staybridge Suites Birmingham is located in the heart of Birmingham, within the Martineau Place Shopping Centre. We offer 179 suites with fitted kitchenettes, dining/work desk, wardrobe space, and en-suite bathrooms. This role is part of Aimbridge Hospitality, a global brand known for connecting great people to great experiences.
Responsibilities
* Cleaning and preparing guest bedrooms and bathrooms to the highest standards
* Laundering linen and replenishing guest amenities
* Following Health & Safety, Food Handling, Fire Procedures, and COSHH guidelines
* Playing a vital role in ensuring every guest has a first-class, enjoyable stay
* Able to work weekdays and weekends
* Maintaining a positive attitude and strong attention to detail
* Being a team player who takes pride in delivering great service
* Managing time effectively to complete tasks within set timeframes
* Communicating confidently with colleagues and guests, including responding to requests and inquiries
* Demonstrating a genuine commitment to providing an exceptional guest experience while upholding our brand standards
Qualifications / Requirements
* A keen eye for detail to ensure guest rooms and common areas are spotless and well-maintained
* Strong time management skills
* Effective communication and interpersonal skills
* Passion for service and a customer-focused mindset
About Aimbridge / Benefits
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We are passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other. At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone "A Place to Grow".
Benefits
* Industry leading training and leadership development opportunities
* Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa
* Access to Stream - Pay as it is earned and automatic savings to support financial wellbeing
* 24/7 access to our employee assistance programme
* Uncapped incentives to reward you for your contributions
* Flexible working opportunities
* Paid breaks
* Starting salary above national minimum wage
* Access to hotel gym facilities
* Free staff parking
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