POSITION: Director of Sales
Salary: £45,000 plus generous bonus
Benefits
* Competitive Salary
* Quarterly performance-based bonus scheme
* Private Healthcare
* Company Pension
* Generous travel perks including discounted room rates for yourself, family and friends
* Complimentary Parking
* Staff meals on duty
* Use of our on-site gym
* Employee Assistance Programme
JOB SUMMARY
We are currently recruiting a Director of Sales for a stunning hotel in Bournemouth, which has an enviable brand and location.
As Director of Sales you will be responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Upselling each business opportunity to maximise revenue.
Responisbilites of the Director of Sales
Understanding Market Opportunities & Driving Revenue
• Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.
• Identifies, qualifies and solicits new group/catering business to achieve personal and property revenue goals.
• Focuses efforts on group/catering accounts with significant potential sales revenue.
• Develops strategic group/catering sales plans and actions.
• Designs, develops and sells creative catered events.
• Maximizes revenue by upselling packages and creative food and beverage.
• Understands the overall market – competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities based on market conditions and individual property needs.
• Uses excellent negotiating skills and creative selling abilities to close on business and negotiate contracts.
Providing Exceptional Customer Service
• Handles complex business with significant revenue potential as well as significant customer expectations.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.
• Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Provides excellent customer service in order to grow share of the account.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.
• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
Building Successful Relationships
• Works collaboratively with off-property sales channels (e.g.,, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.
• Manages and develops relationships with key internal and external stakeholders.
• Uses sales resources and administrative/support staff
Skills required to be considered for the position of Director of Sales
* Proven experience in a sales or business development role within hospitality or events
* Track record of achieving or exceeding sales targets
* Excellent communication and negotiation skills
* Passionate about delivering exceptional customer service
* Strong organisational skills and attention to detail
* Knowledge of the local market and key industry trends is a plus
We receive a high number of applications on a daily basis so we can only respond to successful applications. If you do not hear from us within 3 working days please assume your application has not been taken forward on this occasion. We may contact you in the future about other suitable positions.
Real Recruitment Solutions place an obligation upon all staff to respect and act in accordance with this policy and consistently review regulations to ensure our policy is updated and relevant across all aspects of recruitment in order to avoid unlawful or undesirable discrimination.
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