Sales Coordinator - CCF - Gateshead
About the role
Our sales colleagues play a key role in our success by delivering great service and building strong customer relationships. At CCF, we supply insulation, drywall and ceiling products to the UK construction industry, supported by a nationwide network of branches and expert colleagues.
What you’ll do
1. Build strong relationships with customers and work closely with the external Account Manager
2. Use CRM and Sales Hub systems to make outbound calls and generate new business
3. Manage customer enquiries from first contact through to invoicing
4. Identify the right products for customer needs and offer alternatives where appropriate
5. Achieve sales targets while managing discounts and margins
6. Handle customer queries professionally and efficiently
7. Keep up to date with product knowledge, pricing and availability
8. Complete all sales, cash and credit documentation accurately
9. Support stock takes when required
10. Always follow health and safety standards
What we’re looking for
11. A friendly, enthusiastic approach with strong communication skills
12. Ability to understand and respond to customer needs
13. Good organisational and time management skills
14. Confidence working independently and as part of a team
15. Basic IT and numerical skills
16. Product knowledge is helpful but not essential - we will train you
What you’ll get
17. Competitive salary plus bonus (up to £1,500 per year)
18. Monday - Friday working hours
19. 22 days holiday + bank holidays
20. Full training and ongoing development
21. Pension, life assurance and share schemes
22. Employee discounts across the TP Group
23. Health, wellbeing and family-friendly benefits
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