Company description:
Khne + Nagel (AG & Co.) KG
Job description:
? Challenge your talent and come onboard to live an extraordinary experience. Are you ready to ignite the future of logistics together? We are looking for a Customer Service Specialist for our office in East Midlands Gateway. Our aim is to ensure sustainable profitability and to create a business environment which enables our employees to prosper. With our diverse service portfolio, we will continue to provide innovative solutions to the market through our customer focus and proximity. Our continued dedication to quality and operational excellence will enable us to exceed customer expectations
How you create impact Efficiently process bookings from clients and overseas agents on to the system.
Provide operational support for the Freight Account Managers when required.
Liaise with all relevant parties throughout the shipment to organise the movement of goods
Deal with any issues that may arise during a shipment and ensure the client and/or Freight Account Manager is updated
Process sales and purchase invoices of the branch
Working at all times to enable and develop a team culture
Completing any reasonable task requested of you by your supervisor/manager in a timely manner.
When deemed necessary, aiding in the completion of other departmental work to ensure efficiency and effectiveness of the department as a whole to ensure customer service, internal or external, is continually maintained
Profile description:
What we would like you to bring Excellent Customer Service skills
Have a strong attention to detail and accuracy
Strong communication and interpersonal skills
Strong organisational skills with the ability to manage conflicting priorities
We offer:
What's in it for you If you would like to become a valued member of our team, we will make sure that youre rewarded for your commitment and expertise. You can join the contributory Sterling a Kuehne + Nagel company, pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing center. We care for our colleagues (and their immediate family) with our employee assistance program providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognize the skills, expertise and value service leavers bring to our organization.
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