Overview
Night Receptionist, Fraser Suites Glasgow
Frasers Hospitality, a member of Frasers Property Group, is a global hospitality leader. We deliver gold standard hospitality in cities across Asia, Australia, Europe, the Middle East and Africa. Our culture is built on four core values: collaborative, real, respectful, and progressive. We foster continual learning and development for our staff. This role is a permanent, full-time position with 40 hours per week and a salary of £26,213.00.
Frasers Hospitality owns and operates 7 properties in the UK, including Fraser Suites, Fraser Place, and Fraser Residence, as well as Park International Hotel. Our UK properties in London, Edinburgh and Glasgow provide guests with a comfortable and luxurious experience for business and leisure stays.
What you will be doing
As Receptionist, you will contribute to the first impression of our guests at check-in and play a key part in delivering exceptional customer service. You will handle day-to-day front office duties, answer guest queries and requests professionally and efficiently, and ensure the smooth-running of the Front Office Department at all times. You will be an excellent communicator and problem solver, acting as a bridge between customers and management.
What We’re Looking For
* Proven experience in a similar role.
* Excellent attention to detail and time management skills.
* Enthusiastic about customer service and teamwork.
* Interest in developing leadership and team management skills.
* Eligible to work in the UK.
In Addition To Competitive Rates Of Pay We Offer
* Heavily discounted Staff & Friends and Family Rates at Frasers Hospitality.
* Fully funded Apprenticeship programmes to support your career development.
* Discounts on high street shops, experiences, holidays and more.
* Cycle to work scheme – save up to 40% on bikes.
* Healthcare Cash Plans – dental, optical, medical and more from £5 per month.
* Referral schemes that pay up to £1500 for referring friends.
* Uniforms provided.
* Wellness and National Campaign Days promoting wellbeing throughout the year.
* Wagestream for instant access to earned wages; track wages in real time.
* Commitment to mental health with plans for Mental Health First Aiders in each property.
* Employee Assistance Programme – free, confidential advice 24/7 for you and your family.
Our Sustainability Goals
* 100% electricity generated from renewable energy.
* Recycling, removal of single-use plastics, and Green Tourism accreditation in UK properties.
* Chemical-free cleaning system and enzyme-based eco-friendly kitchen solutions.
* Volunteer to work for sustainable charities 2 days per year on full pay.
Interested? Click Apply Now. Fraser Hospitality is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
Job Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Administrative
* Industries: Hospitality
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