Job Description
We are currently recruiting for an experienced Account Manager to manage Education PFI Projects in the Northwest Region. The successful applicant will have full leadership and financial responsibility with primary focus of operational and commercial compliance.
You will lead, develop, manage, and motivate a support services team to the agreed standards ensuring that the client receives services of the highest quality and support the Regional Account Manager in the development of the business strategy in line with current and emerging client needs.
Responsibilities
1. Build long term and sustainable customer relationships whilst maintaining the highest standards of presentation, personal integrity and customer support.
2. Identify organic growth opportunities through innovation and new initiatives.
3. Seeks new ways to drive revenue and grow the account.
4. Ensure the contract is performing within the agreed PFI contractual KPI's and SLA's.
5. Ensure that the client receives services within the contractual terms, ensuring these are delivered in a cost-effective way.
6. Management of people to include development and succession planning within the contract to ensure opportunities are created and key personnel are retained.
7. Ensure that the budget is adhered to and all levels of expenditure are within the set account targets.
8. ...