Job description
Accent Networks Ltd is a national engineering based telecoms, security and automation business committed to providing innovative communications, network & security solutions. We are a small family run business looking for a confident, trustworthy and reliable Admin/Finance Assistant to join our small team and support with the day to day running of the business carrying out a range of administration and book keeping duties including liaising with clients, maintaining office space, management of day to day budgets & workflows amongst other.
We are looking for an enthusiastic individual who is looking for a new role to get stuck into and put forward new innovative ideas to help develop and push the business forwards.
Ideal start date for the role: October 2025
Working hours: Flexible hours a week
Salary: £25,000 pro rata dependent on experience with additional bonus scheme available
The role will include:
* Day to day book-keeping
* Interacting with clients over the phone and if required in person
* Responding to e-mail enquiries
* Liaising with engineers and booking in jobs with customers
* Placing orders with suppliers
* Raising, managing & resolving CRM tickets
* Keeping databases and CRM up to date
* Preparing documents by inputting data and creating spreadsheets
* Processing purchase invoices
* Raising sales invoices and reconciling bank through Xero
* Dealing with and paying expenses, creditors and handling general accounting queries
* Chasing up unpaid invoices
* Build and maintain strong, long-lasting customer relationships
* Develop a trusted adviser relationship with clients and generating growth
* Dealing with office maintenance
* Marketing tasks to promote service within the community
* Being ready for any other administrative tasks that are required
* MOT/Services & insurance for company vehicles
What we have to offer:
* Competitive salary
* Flexible working hours hours a week)
* Free onsite secure parking
* Kitchen facilities
* Annual pay reviews
* Salary & various rewards schemes by negotiation
* 28 days holiday + optional extra unpaid
* Company mobile phone
* Company laptop
What you'll need:
* To be a team player
* Competency to communication well with customers over the phone
* To work independently and manage own tasks
* A solid education that has provided you with excellent literacy skills for communication via e-mail
* A great telephone manner
* Good organisational skills and the ability to multitask
* Knowledge of MS Office (word & excel)
* Experience working with CRM systems
* Knowledge of Telecoms/IT type business would be desirable but not essential
* Experience working with Xero & BrightPay would be highly desirable
* Sales & marketing knowledge would be an advantage
* Dog friendly
Job Type: Part-time
Pay: £25,000.00-£30,000.00 per year
Benefits:
* Casual dress
* Employee discount
* Flexitime
* Free parking
* On-site parking
* Referral programme
Work authorisation:
* United Kingdom (required)
Work Location: In person