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Office coordinator / receptionist

London
Chartwells Independent
Office coordinator
Posted: 1 September
Offer description

We’re looking for a proactive Office Coordinator/Receptionist to join our friendly team at a high-profile client site in Sloane Square. You’ll be the first point of contact for visitors, clients, and colleagues, creating a warm and professional impression, while also helping to keep office operations running smoothly.

This role reports to the Reception Team Leader.

Contract type: Permanent, full-time
Hours: 40 per week (Monday–Friday; shifts between 8 AM – 6 PM)


What you’ll be doing:

* Greeting visitors and clients with confidence and a personal touch
* Keeping office facilities in good order and ensuring smooth day-to-day operations
* Supporting coordination tasks and administrative duties
* Staying informed about business activities and passing on updates quickly
* Prioritising and organising your workload to deliver an efficient service
* Building positive relationships across teams and departments
* Communicating clearly and consistently with colleagues and managers
* Following health & safety processes and maintaining accurate records


What we’re looking for:

* Someone who shares our values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together
* A personable and approachable style, with the confidence to work on your own initiative
* A genuine interest in people and making them feel welcome
* Adaptability and positivity when facing new challenges
* Creative problem-solving and the drive to go the extra mile
* Strong organisational skills, with the ability to juggle multiple priorities
* A warm, engaging personality that puts others at ease


Benefits you’ll enjoy:

* Discounts with top travel brands such as Expedia, TUI and Booking.com
* Grocery savings with Tesco, Sainsbury’s, Morrisons and more
* Life assurance cover and financial wellbeing offers
* Cashback rewards on everyday purchases
* Bonuses for referring friends, family or new business opportunities
* Contributory pension scheme
* Access to health and wellbeing programmes, including a Digital GP service
* Employee Assistance Programme for you and your family
* Ongoing learning and development opportunities, including leadership pathways
* Recognition through our WOW Awards for outstanding service
* One paid day each year for charity or volunteering


Why join Rapport?

At Rapport, people are at the heart of everything we do. We’ll support your growth with a wide range of training workshops and career development opportunities.

We celebrate individuality and diversity through our Be Yourself at Rapport initiative, which includes Employee Networks that give colleagues a safe space to connect, share, and collaborate.

Wellbeing is equally important to us – from mental health support to physical wellness initiatives, we make sure our teams feel looked after.

As a Disability Confident Employer, we also partner with specialist organisations to open up opportunities for those with special educational needs and disabilities.


About us

Rapport is an award-winning provider of bespoke front and back-of-house guest services for leading businesses across the UK, Ireland, the US and Hong Kong.

Our clients include some of the most innovative organisations in the country, from boutique firms to global corporations, all committed to delivering outstanding service.

Our achievements include:

* Ranked Best Company to Work For in the UK Business Services Sector (2021)
* Top 3 Best Companies to Work For in the UK and London (2021)
* Three-star ‘World Class’ accreditation from Best Companies (2021)
* Top 30 Best Places to Work in Hospitality (2021)
* Excellence in Diversity & Inclusion Award (2019)

Rapport is part of Compass Group UK & Ireland, a FTSE 100 company. Learn more at www.rapportservice.com.

We aim to get back to applicants within 5–7 working days. Please check your inbox (and junk folder) for updates. To avoid delays, apply only for the role that best matches your skills and experience.

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